Vilux Timeless Luxury Roses are 100% real roses that undergo a special preservation process, allowing them to maintain their natural beauty and vibrant allure for over a year. These exquisite arrangements require no water, bringing lasting elegance to your home. With proper care, they retain their beauty for a year or more, allowing you to enjoy their timeless charm without the worry of fading or wilting. The roses are enhanced with a specially formulated solution made from oils and color pigmentation, giving them a stunning range of vibrant colors. Indulge in the luxury of Timeless Roses and enjoy their enduring beauty for an entire year.

Each VILUX Rose arrangement comes with detailed care instructions to help preserve its beauty and longevity. Following these guidelines will allow you to enjoy the elegance of your roses for an extended time.

Basic care tips for our preserved roses:

• Avoid refrigeration
• Keep away from direct sunlight
• Do not water
• Display indoors only

While we make every effort to provide accurate representations of our products, please keep in mind that each rose is unique. Due to natural variations, the color of the roses may differ slightly from what is shown in the photos. Factors such as the season, lighting, and natural color variations can result in some roses appearing a bit lighter or darker. Additionally, the brightness and settings of your screen may affect how colors appear. For example, a deep red rose may appear slightly more muted in person, and Dark pink roses may look lighter than shown online. Rest assured, these subtle differences do not impact the beauty of your arrangement, and we appreciate your understanding.

We recommend keeping the roses in the box to preserve their delicate quality. Removing any of the roses may risk damaging their intricate design.

Yes, the Serafina roses in glass domes are fragile, and the glass can break if dropped or mishandled. Please keep the domes away from children and pets, and place them in a safe, stable area to prevent accidents. Handle with care to ensure their longevity and safety.

In addition to our luxurious Timeless Roses, Vilux Roses offers a stunning variety of rose-inspired gift items and decorative pieces, including:

• Serafina Enchanted Rose Domes: Beautiful preserved roses displayed in elegant glass domes, adding a magical touch to any space.
• Valentina Rose Jewelry Boxes: Exquisite rose-themed jewelry boxes, perfect for storing your treasured items in style.
• Enchanted Christmas Domes: Festive rose arrangements housed in charming glass domes, ideal for celebrating the holiday season.
• Galaxy Rose Domes: Stunning illuminated rose arrangements set within celestial-themed glass domes for a mesmerizing effect.
• Snuggles Rose Bears: Adorable rose bears made with preserved roses, creating a lasting, cuddly gift.
• 3D Festive Lamps (Winter Wonderland Collection): Beautifully crafted lamps that combine art and light, featuring intricate 3D designs perfect for winter celebrations.

Explore our collection to discover the perfect gift or décor item that brings timeless beauty and elegance into your life.

Yes, our roses are infused with a gentle fragrance that closely mimics the natural scent of freshly picked roses. During the preservation process, the natural scent is temporarily removed, and we add a rose fragrance to restore the flowers' lovely aroma. To enhance the fragrance, we use Diptyque Eau Rose Eau de Parfum, which imparts a delicate, fresh rose scent to the arrangements. While the fragrance may gradually fade over time, the timeless beauty of the roses remains, allowing you to enjoy their elegance for years. Please note that while we strive to replicate the natural scent, it may not be identical to freshly grown roses, and slight variations in fragrance may occur depending on each collection and environmental factors. Additionally, fragrance intensity can vary and may diminish over time.

As with any preserved flowers, we advise keeping the roses in a well-ventilated space and away from direct heat or sunlight, which may affect both the fragrance and the longevity of the arrangement.

Red Roses: Known as the classic symbol of love, red roses signify deep passion, romance, and affection, making them ideal for romantic gestures.

Pink Roses: Representing admiration, gratitude, and appreciation, pink roses come in various shades. Light pink conveys gentleness and admiration, while darker shades express appreciation and gratitude.

White Roses: Symbolizing purity, innocence, and new beginnings, white roses are often associated with weddings and can also signify reverence and remembrance.

Yellow Roses: Bright and cheerful, yellow roses symbolize friendship, joy, and happiness. They’re perfect for expressing positive sentiments and bringing cheer.

Orange Roses: Filled with energy, orange roses represent enthusiasm and passion. They convey excitement and fascination, making them a vibrant choice for special occasions.

Lavender Roses: Lavender roses symbolize enchantment, mystery, and love at first sight, often given to express admiration and adoration.

Peach Roses: These soft-toned roses symbolize sincerity, gratitude, and modesty, making them a lovely choice for expressing appreciation or saying thank you.

Burgundy Roses: Known for their deep, rich color, burgundy roses represent beauty, elegance, and deep passion. They evoke sophistication and are often associated with luxury.

Silver Roses: Silver roses symbolize elegance, mystery, and uniqueness. They are often associated with sophistication and represent a sense of rare beauty, making them a striking choice for someone truly unique.

Gold Roses: Gold roses symbolize luxury, success, and achievement. They convey a sense of wealth and celebration, making them an ideal choice for congratulating someone or marking a significant milestone.

Understanding the symbolism behind rose colors can help you select the perfect bouquet to express your feelings and convey meaningful sentiments to your loved ones.

For most orders placed before 12 pm EST, we strive to provide same-day shipping. If same day shipping isn’t possible, we’ll ensure your order is sent out the following day. All orders are shipped from our New Jersey warehouse and typically arrive within 3-5 business days.

Vilux rose bears are intricately crafted from high-quality synthetic roses. Unlike natural roses, these blooms are designed to last, capturing the timeless elegance of real roses without wilting or fading. This makes our rose bears a perfect, enduring gift that retains its beauty over time.

No, Vilux Timeless Roses are low-maintenance and require neither water nor sunlight. They are an effortless way to add elegance to any space.

No, the Vilux Timeless Roses are not edible. They are intended for decorative purposes only. Please keep them out of reach of children and pets to ensure safety. Avoid placing them near open flames or in overly humid environments, as this may affect their quality. Handle with care to prevent damage, and do not attempt to consume or disassemble the flowers.

Yes, all the Enchanted roses in glass domes are fragile, and the glass can break if dropped or mishandled. To ensure safety, please keep the domes away from children and pets, and place them in a safe, stable area. Handle with care to maintain their longevity and prevent accidents.

Due to the delicate nature of our arrangements, we cannot accept returns or exchanges, except in certain cases. If you wish to cancel your order, please contact us as soon as possible. Once your order is in the shipping process, we are unable to make changes or cancellations. For any questions, concerns, or assistance, please reach out to us at contact@viluxroses.com, and our team will be happy to help.

We stand behind the quality of our stunning flower arrangements and offer a one-year warranty for your peace of mind. If any arrangement does not maintain its beauty throughout the year, we will promptly provide a replacement at no additional cost. Your satisfaction is our top priority, and we are committed to ensuring that your Vilux Roses continue to delight for the long term.

For warranty claims or concerns, please contact us at contact@viluxroses.com, and our team will assist you promptly

To ensure your Snuggles Rose Bear lasts for years, keep it away from direct sunlight, as prolonged exposure can fade its color. Handle it gently and avoid placing anything on top, as this could alter its shape. Please remember that the rose bear is not a toy, and rough handling may cause the flowers to fall off or distort its form. The bear is made from synthetic roses, so for safety, keep it out of reach of children and pets.

Why Can’t We Ship All Our Products?

At Vilux Roses, we strive to deliver every product in pristine condition. However, some of our larger or more intricate arrangements are too delicate to ship safely across the country. To maintain the quality and beauty of these pieces, we limit their availability to local delivery only.

Important Note

At this time, we are only offering local delivery for the Serafina Rose Dome & Serafina Trio Domes. Alternatively, you may choose to pick up your order at our pop-up shop at Quaker Bridge Mall (Lawrenceville, NJ).

Once your order is ready for pickup, we will notify you with further instructions. Thank you for your understanding and support!

If you have any questions or special requests, feel free to contact us.

We offer same-day local delivery for floral gift items in New Jersey:

• Order Deadline:
• Place your order before 10:00 AM EST, Monday through Friday, for same-day delivery.
• Orders placed after this time will be delivered the following business day.
• Weekend Deliveries:
• Same-day delivery is not available on weekends.

Special Requests

• For specific delivery times or zip codes not listed, call us directly to discuss your request.

Residential Deliveries

• If the recipient is unavailable:
• The arrangement will be left at the door, and a photo proof of delivery will be provided.
• During major holidays, deliveries may occur as late as 9 PM.
• Include all relevant details, such as apartment, unit, or room numbers, to ensure successful delivery.
• We may contact the recipient to schedule delivery if necessary.

Business Deliveries

• If the business is closed or not accepting deliveries:
• The arrangement will be returned to our shop.
• A re-delivery fee will apply for subsequent attempts.

1. Hospital & Funeral Deliveries

• Hospital Deliveries: Unfortunately, we cannot accommodate hospital deliveries at this time.
• Funeral Deliveries: Funeral arrangements may require additional lead time. Contact us as early as possible to ensure timely delivery.

For any questions or to place a special request, please email our customer service team. We’re here to help you make your gifting experience seamless and memorable!